HotelDex · for independent hospitality

Your hotel's
knowledge base.

AI can read about your hotel and recommend it to guests.
No spam. We'll only write back to start the conversation.
02 · The shift

Guests no longer start at Google. They ask ChatGPT, Gemini, Perplexity. Those models don't know your check-in time, your spa hours, or whether you welcome children.

They guess, or send the guest somewhere else.

today guests ask ChatGPT Gemini Perplexity Claude Copilot
04 · The long tail

The questions only your team can answer.

Standard FAQs tell guests check-in is at 14:00. They don't tell them which room catches the dawn, when the valley fog usually lifts, or which Sunday walk Anika joins. That texture is what makes a stay great. It's what AI assistants want to cite and what guests want to read before they book. HotelDex was built to capture it.

Stoep & VineSuite 7 · dawn
Suite 7 catches the autumn sunrise from about 6:20. Pour yourself the rooibos on the side table and don't get up too quickly.
Stoep & VineCellar · 16:00
The cellar tour at 16:00 ends with a five-glass tasting on the stoep. Book ahead at harvest, otherwise come as you are.
Stoep & VineWinter · pool
In winter the valley fog usually lifts around 10am. Best swimming is afternoon. The water in the plunge pool is heated to 28.
Stoep & VineSunday · grove
Anika often joins guests on Sundays for the sunrise walk through the olive grove. Just put your boots by the door.
05 · How it flows

From your facts to a confirmed booking.

You edit one knowledge base. It publishes to two surfaces. AI cites the brief and sends travelers to your site to book; your guests come back to the knowledge page before they arrive.

YOUR DATAKnowledge baseFOR GUESTSKnowledge & FAQ pageFOR AIAI briefAIRecommends yourhotel to a travelerAI READS AND LEARNSTRAVELERBooks direct on yourwebsitePRE-ARRIVAL
06 · How it works

We build the knowledge base. You see it working.

How your knowledge base stays current
  1. 1.
    we start

    We bootstrap your knowledge base from your website, listings, and reviews.

  2. 2.
    you enrich

    Forward an email, drop a WhatsApp note, or edit in the dashboard. One source, two surfaces (your FAQ page and the AI brief) update together.

  3. 3.
    we ask

    One short question a day, by WhatsApp, only when there's a real gap an AI or a guest would feel.

Stoep & Vine · This weekvs last
AI citation rate7 / 20 35%▲ +3
AI referral visits14▲ +8
AI bot crawls124▲ +12
"best boutique hotel near Stellenbosch"
"Cape wine tour stay"
"wedding venues Cape Winelands"
→ add wedding info
"kid-friendly Cape Town"
→ add child policy

Every week we ask ChatGPT, Gemini, Perplexity, and Claude a panel of relevant queries, and show you exactly when your hotel was the answer.